Privacy is part
of the picture.

Information We Collect

When you place an order or contact us, we may collect information you provide, including your name, email address, telephone number, billing address, shipping address, order details, and message contents. We may also collect technical information automatically, such as browser type, device information, pages viewed, website interactions, and approximate location inferred from network information.

How We Use Information

We use personal information where reasonably necessary to process payments, fulfill orders, arrange delivery, provide order updates, respond to enquiries, operate and improve the website, detect fraud or misuse, maintain business records, and meet legal obligations. Marketing communications are sent where permitted and, where required, with your consent.

How Information May Be Shared

We may share relevant information with service providers supporting store operations, including ecommerce platform providers, payment processors, shipping and fulfillment partners, customer support tools, analytics providers, and technical service providers. We may also disclose information where required by law, to respond to lawful requests, protect rights and safety, or support a business transaction.

Cookies and Similar Technologies

Our store and service providers may use cookies, pixels, and similar technologies to support essential site functions, remember preferences, understand website performance, and, where enabled, measure marketing activity. You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Data Retention

We retain personal information for as long as reasonably necessary for order administration, customer service, recordkeeping, dispute resolution, fraud prevention, and legal compliance. Retention periods depend on the type of information and applicable requirements.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. No online service, transmission method, or storage system can be guaranteed completely secure. Please use a secure device and do not send sensitive payment credentials through ordinary email.

Your Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, object to or restrict certain processing, or withdraw consent where processing relies on consent. You may opt out of marketing emails using the unsubscribe link where provided. We may need to verify your identity before responding.

Children and Policy Updates

Our store is not intended to knowingly collect personal information from children in circumstances where parental consent is required. We may update this policy from time to time. The revised version will be posted on this page.

Contact for Privacy Enquiries

Guangzhou Wenren Trading Co., Ltd.
Room 402, No. 3, Lane 10, Nanzhen East Street, Shipai, Tianhe District, Guangzhou, Guangdong, China, 510630.

Email: service@veblorai.com
Phone: +86 13265499281